NSFAF improves operational efficiencies

11 August 2017 Author  
The Namibia Students Financial Assistance Fund (NSFAF) says it remains focused on delivering its mandate of providing financial assistance to eligible students at approved institutions of higher learning and to recover money from beneficiaries upon completion of their studies.
This comes amid media reports that the Ministry of Public Enterprises (MPE) recently completed a probe into its operations, a process which the organisation said it had fully cooperated with.
“The Fund, however, is yet to be informed or presented with the official findings of this special investigation. NSFAF cannot confirm or deny any of the accusations and allegations as contained in the newspaper report.
“These allegations are at present nothing more than statements made by individuals,” the Fund said in a statement. 
“NSFAF hereby assures its staff members, the public, and all stakeholders, that the focus of the institution remains to fulfill its given mandate, focusing on the needs of our current and potential beneficiaries and prompt service delivery.”
The funding body said its successful introduction of an online application system for the 2017 academic registrations had brought much need efficiency in its operations, removing any likelihood of staff members influencing who secures funding.
“We would like to assure key stakeholders, that NSFAF has a transparent and efficient system where you can check your eligibility. The process is objective and transparent for each and every applicant and all possibility of favouritism or undue influence by any NSFAF staff members has been eliminated.” 
NSFAF said this streamlining has led to reductions in work time, money and errors.
“This is a major achievement and was created by our skilled IT consultant and the NSFAF team for our stakeholders, namely the students.
“Furthermore, governance structures of the institution are in place, properly observed and intact. Thus, there should be no cause for concern and unnecessary panic due to newspaper reports.
“The findings of the investigation will be shared with all relevant stakeholders, demonstrating that there is nothing untoward happening at the NSFAF. The checks and balances and the Fund’s procedures as well as the streamlining of its processes ensure that this simply is not the case.”


The Windhoek Observer is an English-language weekly newspaper, published in Namibia by Paragon Investment Holding. It is the country's oldest and largest circulating weekly.

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