NAMBOB Funeral Solutions and Hollard Life Namibia have entered into a partnership agreement where NAMBOB will now provide Hollard’s funeral insurance policies to its highly esteemed customers, leveraging on both brands’ expertise.
The agreement, which was signed in Windhoek, comes into effect as from the 01 February 2020. This agreement will now allow Namibians to access funeral insurance products across the country through NAMBOB’s 25 branches and Hollard’s 9 national offices.
With this partnership we are fulfilling our mission statement, that is to serve customers and their communities by providing a one-stop solution for funeral insurance, services and products.” “Further, it also fulfils one of our core brand values that is to put the customer front and centre of every relationship, from providing the right solution to the right customer at the right price to excellent customer service”, NAMBOB Managing Director, Eslon Namuandi, said.
“Adding a funeral insurance segment to our business allows the public access to affordable funeral insurance products, as provided through the partnership, ensuring our customers are able to provide a dignified funeral in line with traditions and wishes.”
Hollard said the agreement with NAMBOB creates a hassle-free environment for its potential and existing funeral insurance policyholders.
“The idea is to reach out to the communities countrywide and to allow NAMBOB to become a true one-stop-shop funeral solutions company, where customers can make affordable provision for a proper burial for their loved ones as well as financial aid during their time of loss. Our aim is to make our policies and funeral solutions more accessible to our customers: From now on, everybody will be able to go to NAMBOB and get a policy, which will be underwritten by Hollard, making the process smoother and simpler for the clients.” Hollard’s portfolio manager, Kamburee Gawaxab, said.
Hollard’s customers can now also submit their funeral insurance claims through NAMBOB branches, with a turnaround time of 48 hours.
NAMBOB is the rebranded former business of Avbob Namibia, which was acquired by private equity firm, EOS Capital, from its South African parent, AVBOB Mutual Insurance Society.