MTN to launch mobile service in August

08 June 2018 Author   CHAMWE KAIRA AND ROSALIA DAVID

MTN Namibia will start with a soft launch of its mobile service in two months’ time before rolling out a full service at the end of the year, Managing Director Elia Tsouros said on Thursday.MTN Namibia will start with a soft launch of its mobile service in two months’ time before rolling out a full service at the end of the year, Managing Director Elia Tsouros said on Thursday.

Tsouros said the MTN mobile service will piggyback on Telecom Namibia’s extensive network infrastructure.
The Windhoek Observer reported in January that sector regulator, the Communications Regulatory Authority of Namibia (CRAN), has already granted MTN the 084 number ranges.
MTN’s entry into the local mobile phone market has been widely anticipated and is expected to bring competition to a sector currently dominated by MTC.
Tsouros also hinted that MTN plans to aggressively enter the mobile money market, which the MTN Group has successfully launched across Africa.
“I think we will fast track our mobile money services,” he said, adding that the provision of cyber security services on networks is another area that MTN plans to exploit.
“Cyber security is high on the government’s agenda. Companies are sleeping when it comes to cyber security,” the MTN executive said during the company’s SME MasterClass workshop on cyber security.
MTN said cyber-attacks and phishing scams have become prevalent in the world, including in Namibia, leaving businesses, large and small, vulnerable. 
The workshop which was attended by over 100 entrepreneurs discussed solutions on how to protect businesses effectively from cyber-attacks.
Meanwhile, MTC’s Chief Human Capital and Corporate Affairs Officer, Tim Ekandjo, said the network operator will not be focusing on what its competitors are doing, but will concentrate on providing quality services to its customers.  
MTC Corporate Communications Practitioner, John Ekongo, also said that they are not fazed by MTN’s entry into the local mobile market. 
“We believe in our strength, engagement strategies, our product and solutions as we have done over the last 22 years,” Ekongo said. 
“We will continue doing that to ensure that we give every reason to our consumers to stay with us. Not because of the colour blue, but because we provide the best products, best solutions available to them at all cost wherever they are and however they want it.” 
This comes as the largest network operator launched a quarterly TV show on Wednesday that will focus on discussions around customer experience. 
The interact initiative, christened MTC Interact, is meant to enlighten customers and stakeholders about pertinent MTC issues, such as customer services, data pricing, shareholding issues, business strategy and realignment efforts to be able to continue sustaining the business model and serving the divergent needs of its 2, 4 million customers.
The MTC executive management will host the show live on national TV every quarter starting with the first episode on 27 June.
“It will give the 081 Nation an opportunity to directly engage the company’s top executive on pertinent matters affecting them as well as use the opportunity to ask questions to the company’s management,” Ekandjo said.
 “We are constantly encouraged to come up with new and better ways of doing things, that’s what earned us the title “Leading Telecommunications Company in Namibia”. Remaining relevant and obedient to the needs of our valued consumers is a top priority.”

WINDHOEK OBSERVER

The Windhoek Observer is an English-language weekly newspaper, published in Namibia by Paragon Investment Holding. It is the country's oldest and largest circulating weekly.

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