Namibia’s leading wireless and telecommunications operator, MTC, has announced the introduction of recharge services for its post-paid customers, a first for the country.
Although recharge vouchers have been in the market for over 18 years since the introduction of the Tango pay-as-you-go (prepaid) platform in 1999, this option was never available for use to the contract (post-paid) customers.
MTC Chief Commercial Officer, Alvin Korkie, said the introduction of post-paid recharge vouchers follows months of background testing, market research and viability studies to ascertain product suitability.
Chief Human Capital and Corporate Affairs Officer, Tim Ekandjo, said MTC’s strength is in the introduction of best solutions to its customers.
“With the introduction of this post-paid recharge services, it once again demonstrate our commitment to bring the best solution to our customers,” Ekandjo said.
“We are proud to introduce this new service to our clients and inform our esteemed post-paid customers that they can buy and recharge their accounts with MTC recharge vouchers should they need top up airtime at any place and anytime.”
This is the first time that MTC contract customers will now have the ability to buy airtime vouchers and enjoy the subsequent convenience thereof.
“The drive to continue bringing convenience to customers with market-related products and services, and heeding the voice of our customers is what brought about this provision,” Ekandjo said.
Steps for recharging remains the same as for pre-paid, which is sending code to *132#, or SMS to 132 or by calling 132 and *682# to buy data.
Similar to prepaid, all recharge ranges/denomination are available for the post-paid platform as well.